Privacy Policy

We understand the importance of privacy and the security of your personal information. This policy outlines what we do with your information and how we ensure its security. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This Policy elaborates on how we respect these rights and comply with the law to protect you.


INTRODUCTION
  
This privacy notice applies to all websites and sub-domains associated with keenhour.com, including but not limited to academy.keenhour.com, and other interactions you may have with us. These interactions can range from creating an account, purchasing or signing up for our product or service, subscribing to our newsletter, receiving updates, opening a support ticket, contacting us by email or phone, or interacting with us via social media. If you disagree with the terms, please refrain from accessing our websites or any other aspects of our services.  

For any questions regarding our privacy practices, please contact us using the support/contact us form on our website or directly through hello@keenhour.com.  

WHAT DATA DO WE COLLECT ABOUT YOU

Personal data refers to any information capable of identifying an individual. It does not include anonymised data. We may collect and process your personal data in several ways:
 
Communication Data: Any communication that you send to us through the contact form on our website, email, text, social media messaging, social media posting, or any other communication method you choose.

Customer Data: Data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and your card details.

User Data: Data about how you use our website and any online services along with any data that you post for publication on our website or through other online services. This may include products, content, files, courses, quizzes, surveys, or any other content you upload to or create on our Website.

Technical Data: Data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website.

Marketing Data: Data about your preferences in receiving marketing from us and our third parties and your communication preferences.

We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you.  

OTHER INFORMATION COLLECTED 

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.  

We may receive data from third parties such as analytics providers like Google, advertising networks such as Facebook, search information providers like Google, providers of technical, payment, and delivery services, data brokers or aggregators.  

We may also receive data from publicly available sources such as the European Commission EU VAT database.  

THIRD-PARTY LINKS  

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.  

HOW WE USE YOUR PERSONAL DATA 

We will only use your personal data when legally permitted. The most common uses of your personal data are:  
Where we need to perform the contract between us.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at hello@keenhour.com.  

COOKIES 

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.  

CHANGE OF PURPOSE 

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  

DISCLOSURES OF YOUR PERSONAL DATA 

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2 above:  

Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.  

DATA SECURITY 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.  

YOUR LEGAL RIGHTS 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access, correction, erasure, restriction, transfer, to object to processing, to the portability of data, and (where the lawful ground of processing is consent) to withdraw consent.  

Please email us at hello@keenhour.com if you wish to exercise any of these rights.

DISCLAIMER

The materials on any website or sub-domain of keenhour.com are provided ‘as is’. Keenhour makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Keenhour does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on any of its web sites or otherwise relating to such materials or on any sites linked to these sites.  

Testimonials and case studies shared from our clients are real-world experiences and insights from users of our courses and services. They are provided for illustrative purposes only and do not constitute a guarantee or promise of similar results for other clients or course participants. Success is dependent on many factors and varies from individual to individual.  

We are not sponsored, endorsed, or administered by, or associated with Google, Facebook, Instagram, or any other third party including the owners of any trademarks that appear on our site. Google™, Facebook™, and Instagram™ are trademarks of their respective owners. Our references to these trademarks are for descriptive purposes only and do not imply any endorsement by or association with their owners.  

Earnings and income representations made by Keenhour are aspirational statements only of your potential earnings. These results are not typical and will vary based on various factors. The results presented on this page are our results and from years of testing and experience. We cannot guarantee you will achieve similar results.  

By using our site and participating in our courses, you agree to our Terms & Conditions and Privacy Policy. We believe transparency is important and uphold ourselves to a high standard of integrity.


LINKS

keenhour.com
academy.keenhour.com